![]() ![]() After I thought it had been cancelled they charged me an additional $422 on Januand I had to cancel my card to get it to stop.Networx caused confusion regarding the source of their services and led me to believe all my leads came directly from the Networx website, but I was told by an employee today that most of my leads came from ****** ads that they had placed. I called to cancel my subscriptions in November or December of 2021, which they make very difficult. I spent over $900 on their lead service and only got one actual lead for the category I signed up for. We log an online ticket each time and this could be a bit slicker.I was also told when I signed up that if I cancel my subscription they would refund the money in my account which isn't true and I would have not given them money if I had not been deceived. It could be a little easier to make contact with Networx should the candidates or HR experience a technical difficulty. Our contact is always very helpful both on the telephone and very responsive via email. We have also received a good customer experience each time we have used a credit for our high profile job roles. It’s great that the candidates can also take control of their own accounts and if they decide to apply for multiple vacancies, it’s a quick and easy process for them to re-apply once a candidate account has been set up. If you also use Cascade HR system the transfer from Networx into Cascade is also a brilliant tool as it has simplified and streamlined the process. being able to tailor made application forms to suit the role, being able to make adjustments to the job advert once already live on the system as Networx regularly update the adverts with the aggregators, something our previous system wasn’t able to do. We really like how user friendly and how flexible the system can be i.e. We are maintaining our ability to recruit in house without the need to resort to agencies and only only rarely need to advertise wider than the job boards within the Networx network. ![]()
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